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Zoho Desk

Introducing the first context-aware help desk, equipped with advanced ticketing software. This innovative system seamlessly integrates with other Zoho and third-party applications to gather relevant information efficiently. Known as Zoho Service Desk or Zoho Help Desk, it is trusted by over 50,000 businesses worldwide to enhance agent productivity and elevate customer satisfaction.

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Zoho Pagesense | Zoho Desk | Zodopt | Zoho premium partners

Here are some of the standout features of Zoho Desk:

Zoho Desk equips your teams with comprehensive tools to monitor issues, collaborate on solutions, and offer unparalleled convenience and reassurance to your customers.

By leveraging customer data from past interactions and other Zoho products such as Zoho CRM and Zoho Projects, Zoho Desk organizes tickets and intelligently presents information to agents. This enables them to gain a deeper understanding of the customer’s problem and efficiently resolve it.

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Zoho Desk Partner

As the largest Zoho Premium Partner in India and a globally recognized provider, Zodopt is dedicated to optimizing Zoho for your business, regardless of its size. With our extensive experience and a team of skilled developers committed to innovation, we manage all aspects of your Zoho package in-house, ensuring top-notch quality and suitability.

From initial requirements gathering to delivery, training, and ongoing support, we handle every step, allowing you to focus on your core business operations. Additionally, following implementation, we offer a complimentary month of support, empowering you with the knowledge to maximize the benefits of your new systems.

Partner with Zodopt to unleash the full potential of Zoho for your business and discover the impact of customer-centric solutions.

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No matter the stage of your project, ZODOPT offers services to simplify your life.

Zoho Marketing Automation is adored by marketers!

Essential Features

Zoho Desk provides your team with all the necessary tools to engage with customers, track communications, facilitate seamless interactions, and automate repetitive tasks, freeing up time for vital tasks.

Enhanced Collaboration

With Zoho Desk, collaborative working is made easy through social features like tagging individuals in comments. This fosters collaboration across departments, ensuring a cohesive experience.

Efficient Project Management

Zoho Desk empowers customers to find answers independently and assist peers through built-in document libraries and social sharing features, fostering a sense of community.

Zoho Pagesense | Zoho Desk | Zodopt | Zoho premium partners

Insightful Analytics

Zoho Desk offers actionable insights, enabling you to identify trends and patterns within your team’s workflow. These insights can be utilized to drive improvements and enhance overall performance.

Customer Convenience

Customers no longer need to navigate through your website to seek assistance. Zoho Desk simplifies the process by offering various communication channels including email, phone, live chat, and social media.

Tailored to Your Business

Recognizing that every business has unique products and support processes, Zoho Desk offers customization options and seamless integration with other applications to meet your business’s specific needs.

Testimonials

What Our Customers

Are Saying?

“ARSCCOM supported Kewaunce for ZOHO CRM implementation and the outcome is good. Most of our Sales & Marketing activities were automated ARSCCOM team has good expertise in custom coding according to the business requirements and it helped a lot in our dynamic Business workflow”

Arumuga Pandey D

IT Head

“From project inception to delivery. ARSCCOM team was very responsive to all our requirements. It was a great
experience working with the project team and the customized solution we have received for Zoho CRM is helping us run our sales operations in a much more efficient manner across cities.”

Gauri Oak

Manager

“ARSCCOM has done a fantastic job in customization and execution of Zoho CRM. The insights they have when it
comes to sales process and industry understanding helped us customizing it completely and I’m glad to be associated with them even for support services after going live.”

MD.ABDUL KHADEER

Head

Zoho | Zodopt | Zoho premium Partner

Fully Certified Zoho Premium Partner in INDIA

As a certified Zoho Premium Partner for deployment and development, we possess extensive expertise in effectively implementing and utilizing this globally renowned suite of products across diverse organizations. Our deep understanding stems from running our entire business on Zoho.

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Why work with us?

Empower Your Business Transformation with Zoho: As the India’s top Zoho integrator and Premium Partner, we offer more than just technical solutions. Our team specializes in crafting tailored cloud solutions to revolutionize your business operations.

From initial idea to final implementation, we provide complete support, including one month of complimentary assistance after launch. Let us help you achieve remarkable growth and scalability. Get in touch with us today!

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